With iOS 14.5, Apple has made it possible to unlock a Face ID-equipped iPhone using the Apple Watch when wearing a mask. So long as your Apple Watch is perfectly set up and with you, this all-new feature works as advertised. Simply raise your iPhone and glance at the device to unlock it. That’s as straightforward as it sounds! Unfortunately, the “Unlock with Apple Watch” feature is not working for some iPhone users on iOS 14.5. If you are one of them, check out these five tips and tricks to fix the “Can’t unlock iPhone with Apple Watch” issue.

Especially when dealing with an all-new feature that requires you to follow many dos and don’ts, it’s better to check off all the requirements carefully. Maybe you forgot to take note of an essential requirement, or your iPhone model or software version is incompatible with this feature. Therefore, ensure that your iPhone and Apple Watch are compatible and you have set up everything correctly. If you still face this issue, check out the fixes from the table below to use Apple Watch to unlock your iPhone.

  • Pre-requisites to Unlock iPhone with Apple Watch
  • Turn Off/On Bluetooth and Wi-Fi
  • Turn Off/ On Unlock with Apple Watch
  • Force Restart Both Your iPhone and Apple Watch
  • Reset Network Settings on Your iPhone
  • Erase Your Apple Watch and Pair It With Your iPhone Again

Pre-requisites to Unlock iPhone with Apple Watch

  • Make sure you have an iPhone with Face ID support. iPhone X, Xs, Xs Max, XR, iPhone 11, 11 Pro, 11 Pro Max, and iPhone 12 models support Face ID. If Face ID is not working on your device, the detailed guide linked here could help you fix the issues.
  • Ensure that your iPhone is running iOS 14.5 or later.
  • Make sure you have an Apple Watch Series 3 or later.
  • Your Apple Watch must be running watchOS 7.4 or later.
  • Be sure Bluetooth and Wi-Fi are enabled on your iPhone and Apple Watch.
  • Make sure you have enabled passcode on your Apple Watch (Watch app on iPhone -> Passcode -> Turn on passcode)
  • Ensure that Wrist Detection is enabled on your Apple Watch (Watch app on iPhone -> Passcode -> Wrist Detection)
  • Make sure your Apple Watch is on your wrist and unlocked.
  • Be sure you are wearing a mask that covers your mouth and nose.
  • Unlock with Apple Watch doesn’t use Face ID to recognize and authenticate you.
  • Keep in mind that Unlock with Apple Watch feature works only for unlocking your iPhone.
  • Do note that the Unlock with Apple Watch feature doesn’t verify your identity for use with Apple Pay, password-protected apps, or passwords stored in Keychain.

1. Turn Off/ On Bluetooth and Wi-Fi

For Unlock with Apple Watch feature to work smoothly, both Wi-Fi and Bluetooth must be enabled. If you can’t unlock your iOS device using the Apple Watch even if they are enabled, turn them off/on.

On your Apple Watch: Open the Settings app and go to Wi-Fi/ Bluetooth. Now, turn off the toggles for both the connectivity options. Wait for some time, and then toggle back on the Wi-Fi and Bluetooth options.

If the connectivity does not seem to be the problem behind the unlocking feature not working as intended, try turning off/ on the main feature itself. Be sure to try out this simple yet viable trick.

While you are at it, we also suggest resetting the wrist detection feature. Head over to the Passcode section in the Watch app on your iPhone. Then, turn off/ on the Wrist Detection feature.

If you still can’t unlock your iPhone with Apple Watch, force restart or hard reset both your iPhone and Apple Watch. The hard reset process is reliable in fixing miscellaneous issues. Therefore, it’s better to try it out as well.

To force restart your Apple Watch: Press and hold the side button and Digital Crown at the same time for at least 10 seconds or until you see the Apple logo on the screen.

If the problem persists, I would recommend you reset network settings on your iPhone. The reason why I suggest you try this solution is that it has the knack of fixing network-related issues in iOS 14 that might cause the “Unlock with Apple Watch” feature to not work as intended.

5. Erase Your Apple Watch and Pair It With Your iPhone Again

If none of the solutions above have worked in resolving the Unlock iPhone with Apple Watch not working issue, it’s time to erase the Apple Watch and pair it with the iPhone once again. Whenever Apple Watch runs into complex issues, I count on this solution to rescue me. And I must say that it doesn’t disappoint me on most occasions.

That’s it! Now, I hope the Unlock with Apple Watch feature has started functioning on your iPhone while wearing a mask. On many occasions, you can fix issues by taking care of the requirements. So, make sure you first check off the pre-requisites and then move on to other solutions we have listed above. Which one of these methods came in clutch in sorting out the unlocking issues on your iPhone and Apple Watch? Be sure to let me know the trick that has helped you troubleshoot the problem.